Why Choose this Training Course?
This qualification is designed for Professional Consultants who want to develop their strategic skills with consulting such as organizational structure and culture, entry and diagnosis, communicating strategies for consulting and group dynamics and facilitating skills.
What are the Goals?
- Understand the nature of consulting
- Be able to prepare for professional personal development as a consultant
- Know how to communicate effectively with clients
- Understand the importance of the client/consultant relationship
- Be able to develop and manage the client relationship
- Be able to use negotiation and influencing skills in the client/consultant relationship
The Unit of this qualification
Learners need to complete 1 unit to a minimum of 13 credits. The minimum Total Qualification Time is 130 hours, including 55 Guided Learning Hours.
Unit 5029 – Introduction to Consulting Essentials
Credits: 8
GLH: 30
TUT: 80
Unit 5031 – The Client Relationship
Credits: 8
GLH: 35
TUT: 80
The Aim of this Unit
This unit is aimed at those who wish to gain an understanding of the role of a consultant. It identifies the importance of professionalism and client engagement and this unit is about understanding how a client/ consultant relationship is forged and developed in a positive way and the skills required of a consultant in order to gain the trust of clients.
Course Assessment
- Completion of an assignment for each unit
- No examinations
How will this Training Course be Presented?
In person Training – Virtual – Self-paced
Unit 5029 – Introduction to Consulting Essentials
Nature of Consulting
- Services of Consultant is needed in an organization
- Consultants as the added value to a client organization
- Consultancy cycle
- importance of Professional and Ethical conduct in consulting
- A consultant can develops credibility for effective engagement with client organizations
Prepare for professional personal development as a consultant
- Plan for personal professional development
- Evaluate current skills knowledge and behaviours against those identified in the consultancy competency framework
- Personal development plan to support development
- Reflective practice in developing oneself as a consultant
Communicate effectively with clients
- Methods of communication available to a consultant
- Diverse communication methods with clients
- Impact of communication methods on the client relationship
- Assess the communication challenges facing a consultant to the client organisation
Unit 5031 – The Client Relationship
The importance of the client/consultant relationship
- Evaluate the impact different organisational structures and processes have on the client/consultant relationship
- Identify the key factors in developing a positive client/consultant relationship
- Assess the impact that client/consultant relationships have on consultancy interventions
- Evaluate the importance of trust in a client/consultant relationship
In person Training – Virtual – Self-paced
Flexible Timings
Certificate of Completion for delegates who attend and complete the course
COURSE REGISTRATION
Kindly email info@emaratic.com for registration or call +971 43 34 6009 for assistance
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