Understanding the Principles of Retail in Business

This online training course will highlight the following:

• Improve sales presentation skills by overcoming procrastination
• Upgrade the perceived value of the offered products and services
• Measure Demand and Stocking Forecasting
• Apply Processes and Procedures
• Produce increased productivity and return rates
• Actively resolve problems and issues

Upon attending this online training course, the participants will be able to:

• Implement the company’s Strategies
• Increase sales by promoting products and/or services
• Improve creativity and persistency
• Initiate action for improvement of procedures
• Capable to offer measurable client satisfaction

Everybody in business today must be familiar with high standard customer service, personally and in distance.  Its efficiency is in fact the heart of the business success, since it reflects the quality of every job done in the organization.  And of course, it is reflected to the Client’s behavior who buys the products and provides the profit to create all the business cycle. The development of client service capabilities will provide a higher level of quality and selling excellence.

This online training course is effective for a wide range of employees, but will significantly benefit:

• Retail Salespeople
• Customer Service Personnel
• Marketing People
• Merchandisers
• Warehouse Staff
• Call Center Operators (Tele Sales)

This Virtual Training Course is designed for online computer teaching with the use of an Advanced Virtual Learning Platform in the comfort of any location of your choice. There will be an exercise, case studies, and real-life examples helping the participants to use their knowledge in order to build their skills on each separate topic.